Category Archives for FlyerTalk.

Who Says a Study Has To Be Scientific

A new ThreadTripping study reveals astounding evidence that March and April are the worst months for peanut allergy sufferers. The evidence? This thread on FlyerTalk in which flyers describe various in-flight peanut announcements. It is a truly amazing thread in that it started in March 2013, went strong for several days, then went quiet until CMK10 posted to…

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Emirates: Customer Service You Can Count On

You don’t have to be a customer service expert to know that if a company’s customers are compiling photographic evidence of service issues expressly because they believe the company in question will call them liars unless they have proof, well, that company has a customer service problem. Emirates, based off of a thread started by m3red on…

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How to Survive an Airline Crash

Ok, that title might be a bit misleading. In point of fact, I can’t actually offer a surefire way to survive an airline crash and neither can any of the posters in this thread about watching the safety presentation. Some of the posters however – corporate-wage-slave and greg5 to name two – allude to research that suggests passengers who pay attention…

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Southwest Feels Pretty … Coy

On Dec. 17, Southwest Airlines posted a teaser on its “Nuts About Southwest” blog: Could it be? Yes, it could. Something’s coming, something good, If I can wait……… Something’s coming, I don’t know what it is, But it is Gonna be great! And since Dec. 17 FlyerTalkers have been trying to guess what this could…

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Sophie’s Choice for Long Haulers

As the airlines continue to a-la-carte every service and product they can figure out a way to separate into pieces and parts, imagine this hypothetical scenario. You are booking a 10-hour flight in economy and are given the option to choose either a relatively comfortable seat and a good selection of in-flight entertainment OR good…

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