When the Hyatt social media team met to decide how they were going to announce the latest Gold Passport promotion, I wonder how those meeting minutes read. My guess would be something like this…
This is a great thread to bookmark and open up on those tough days at work or on the road. A quick read and you’ll not only remember why you suffer through the tough days, but also get your juices flowing to work on planning that next big trip.
Never before have a I read a trip report in which the reporter describes in the first post his experience with a bad meal, stomach cramps, and a diarrhetic episode in the hotel bed that he felt so embarrassed about he tried to clean it up himself.
When faced with transportation system obstacles, inexperienced travelers will often blame themselves and their own lack knowledge about the “system”. Experienced travelers on the other hand will often give the benefit of the doubt to the industry.
Our perception of delays is subject to a negativity bias. We tend to remember the delays that result in bad outcomes much more vividly than those that result in good outcomes. What about the good flight delays?
Pretty much the entire globally frequent flying world would agree that U.S. carriers offer the lowest quality in-flight product. But Ed Perkins believes U.S. carriers premium economy products are a good value.