Which service elements are most important when booking a long-haul flight in economy? Several Air Canada and Lufthansa flyers have added some class to the discussion.
Monthly Archives
Monthly Archives for April 2014.
Mind If I Fart?
A Not-So-Special Elite Level
Some airlines and hotels offer special “invite-only” elite levels to their most valuable and loyal customers. Members who are invited to these super elite levels typically enjoy even more privileges – maybe a dedicated phone line, or special gifts. Marriott is one program that offers an invite-only elite level – Platinum Premier. And what do…
Cities with the Best Public Transportation
Rating nearly anything related to travel is difficult. The recently concluded Freddie Awards is a great example. Most travelers, even very frequent travelers, don’t have experience with the majority of the various airline and hotel programs and so for anyone to say Program A is better than Program B is really tough. But that doesn’t…
Hell is Other People
Travel Photography: From Shoeboxes to Clouds
Who Says a Study Has To Be Scientific
A new ThreadTripping study reveals astounding evidence that March and April are the worst months for peanut allergy sufferers. The evidence? This thread on FlyerTalk in which flyers describe various in-flight peanut announcements. It is a truly amazing thread in that it started in March 2013, went strong for several days, then went quiet until CMK10 posted to…
Building Your Own Frequent Flyer Program
If we’re being frank – and why shouldn’t we be, we’re all friends here – some people, people we know, get a little addicted to the miles and points game. But can it really be called an addiction if they’re saving money, or visiting places they otherwise wouldn’t be able to and flying there in first…
Emirates: Customer Service You Can Count On
You don’t have to be a customer service expert to know that if a company’s customers are compiling photographic evidence of service issues expressly because they believe the company in question will call them liars unless they have proof, well, that company has a customer service problem. Emirates, based off of a thread started by m3red on…